We experience conflict in our workplaces, in our communities, and our institutions. While conflict is inevitable, it is not irreparable. How do effective leaders approach conflict? How can we ensure that our conflicts are civil? The leaders who have personally experienced conflict tend to be more comfortable addressing conflict than others. Observing parents or caregivers […]
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Are diversity and inclusion interconnected? Yes. Are they interchangeable? No. Diversity refers to the traits and characteristics, such as gender, ethnicity, and age, that make people unique. Inclusion is “the achievement of a work environment in which all individuals are treated fairly and respectively, have equal access to opportunities and resources, and can contribute fully […]
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Volatility, complexity, unrelenting change at an unprecedented speed with increased levels of stress and anxiety; this is the environment that leaders face in the era of COVID-19. An environment that can negatively impact the ability to think creatively at a time when it is most needed. We may not have control over our challenges, but […]
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Managing a job, home, and family can be a challenge. But when life gets turned upside down, it’s not uncommon for everyday frustrations to become serious points of friction. When we deal with one issue after another, our ability to tolerate frustration diminishes, and the likelihood that we experience miscommunication and conflict increases. During this […]
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Why do people choose to work in the public sector? Instead of chasing profits, the work of public service impacts every American. Think about it. Our food, housing, education, healthcare, natural resources, manufacturing, and national security are all defined and regulated by the federal government to some extent. Many pursue a public service career because […]
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As we approach the end of 2019, you might be shifting your attention to your 2020 New Year’s resolutions. These will be no ordinary resolutions because they will serve as the foundation for the next decade. As you reflect on your aspirations, consider not only your personal goals but also how you can deepen your […]
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