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Posted by on May 9, 2022

Strategic Thinking for Federal Agency Leaders

Strategic Thinking for Federal Agency Leaders

In all its complexity, the federal government is responsible for many aspects of our lives while simultaneously addressing complex situations at home and abroad. A good agency leader thinks on their feet, reacts quickly, and then moves on to the next task. Great agency leaders use strategic thinking to go beyond reactionary, short-term thinking, and […]

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Posted by on Apr 5, 2022

Project Management Ownership in Federal Agencies

Project Management Ownership in Federal Agencies

Projects exist to solve problems and bring ideas into reality. Instead of limiting their focus to scope, deliverables, schedule, work breakdown structure, and change management, project managers can feel empowered to take ownership of a project by answering these three questions: Why does the project exist? What are the key activities and milestones? How will […]

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Posted by on Mar 29, 2022

Tips for Detecting and Preventing Federal Grant Fraud

Tips for Detecting and Preventing Federal Grant Fraud

In early 2022, a massive federal grant fraud scheme was uncovered in Minneapolis. To ensure children did not go hungry during the pandemic, the federal government provided millions of dollars in funding to organizations that promised to feed thousands of children a day. Instead of providing these critically needed meals, organizations and individuals were revealed […]

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Posted by on Mar 15, 2022

Building a Customer-Centric Approach in Public Service

Building a Customer-Centric Approach in Public Service

Being a public service worker is more than a job — it is an opportunity to improve the lives of the American people every day. Federal employees need to adopt a customer service mindset to do this well. While the programs and services differ, the federal government interacts with members of the public to solve […]

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