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Posted by on Mar 23, 2015

Analytics.usa.gov and Federal Human Capital

As part of Sunshine Week, the General Services Administration’s 18F Team unveiled a new real-time analytics dashboard at https://analytics.usa.gov/ that, according to the site “provides a window into how people are interacting with the government online.” Already, experts are gathering insights from the data that will both inform improvements to Federal customer service and shape […]

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Posted by on Jan 26, 2015

Keep Up the Work with Federal Telework

This month’s GSA Inspector General Report on telework does hit GSA on a previously well-served program.  But, while GSA may not be able to report on exactly how many teleworkers it has, we should not discount what is still a viable and helpful program.  Keep in mind, the Telework Enhancement Act was only enacted in […]

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