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Posted by on Aug 2, 2018

Why Pure Agile Doesn’t Work in Government

Why Pure Agile Doesn’t Work in Government

When the 17 founders of the Agile philosophy met and agreed upon the values and principles of what has become the Agile Manifesto, they brought with them a wealth of experience, skill, and knowledge on developing, testing, and deploying software in private and commercial industries. But very few of the founders had much experience in […]

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Posted by on Jul 31, 2018

The President’s Management Agenda Series: Improving Customer Service

The President’s Management Agenda Series: Improving Customer Service

In March 2018, the President’s Management Agenda (PMA) was released to the public. The PMA “lays out a long-term vision for modernizing the Federal Government in key areas that will improve the ability of all agencies to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people.” So […]

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Posted by on Jul 16, 2018

The Reform Proposal’s Potential Impact on Federal Grant Making

The Reform Proposal’s Potential Impact on Federal Grant Making

Any significant adjustments to an organization, be it mergers or eliminations, have a significant impact on the people affected. Sitting on a client site in 2004 during years one and two of the Department of Homeland Security taught me that change management and culture considerations are as important, if not more, to the success of the change as the gained efficiencies.

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