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Posted by on Aug 28, 2018

The President’s Management Agenda Series: Thinking Strategically

The President’s Management Agenda Series: Thinking Strategically

In March 2018, the President’s Management Agenda (PMA) was released to the public. The PMA “lays out a long-term vision for modernizing the Federal Government in key areas that will improve the ability of all agencies to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people.” So […]

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Posted by on Jul 31, 2018

The President’s Management Agenda Series: Improving Customer Service

The President’s Management Agenda Series: Improving Customer Service

In March 2018, the President’s Management Agenda (PMA) was released to the public. The PMA “lays out a long-term vision for modernizing the Federal Government in key areas that will improve the ability of all agencies to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people.” So […]

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