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Posted by on Nov 20, 2013

Just Remember. People Are No Damned Good.

Once in a while, someone in a leadership development workshop says something that seems to reveal a fundamental truth, a perspective that greatly illuminates the topic at hand and greatly raises awareness. This happened recently when I was working with a group of leaders in the Midwest. We were talking about the admittedly somewhat abstract […]

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Posted by on Feb 9, 2012

A Different Kind of EKG

There are scores of helpful courses, articles and books by multiple firms on how to lead during times of change. (Full disclosure: the company I work for is one of those firms.) Many of these resources focus on strategy and tactics, while others focus more on the human emotions that leaders must also pay attention […]

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Posted by on Nov 10, 2010

Back to the Basics

My colleagues and I are sometimes excited by the latest, leading-edge research or new theories on leadership. Whether it’s the huge waves the burgeoning field of neuroscience is making, or the growing recognition that many of our work practices are not sustainable, there is something intriguing and engaging about the latest insights. And then we […]

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Posted by on Oct 28, 2010

Empathy for the Devil

There is a real problem with the word “empathy.” Many people confuse it with “sympathy.” If you look up the words, there is some literal connection between them, but the difference between them is huge for leadership and individual effectiveness generally. Everyone knows what sympathy is. It is a feeling, usually connected to another’s pain. […]

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