Building an Emotionally Intelligent Team
Why is emotional intelligence so important for teams? Quite frankly, organizations need teams to get the work done. Historically, the most consistent and effective…
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Clear Communication and Federal IT Project Success
One of the most common shortcomings in Federal projects is a failure to communicate effectively. Clearly communicating requirements, progress, and expectations is essential to avoiding rework, missed deadlines, and budget overruns. It’s usually skills like listening, interpersonal relationships, and emotional intelligence that make or break Federal IT projects. To improve project outcomes, staff managing these […]
Read MoreSupervising a High-Potential Employee and a Lesson From Happy Gilmore
Leslie was a rock star on the rise . . . until she got fired. We’ve all seen someone with Superman or Superwoman potential, one with extraordinary talents. With eyes closed and one hand tied behind the back, this person can still, somehow, miraculously pull out great results. That’s what Leslie did in her promising […]
Read MoreAn Impossible Situation, and Yet …
Most people reflect at year’s end. In thinking about 2013 — and realizing this is the last day of it — I realized I had to write about something extraordinary that happened during the autumn, which I will never forget. If you are interested in what it takes to elicit full-out commitment and dedication from employees, read […]
Read MoreAn Amazing and Dangerous Year
What an amazing year 2013 was. I had the privilege of spending a lot of time with Federal leaders, working directly with them on real organizational problems. Along the way, I heard hundreds of stories, from many perspectives, all around what I call “what happens when work needs to be done and human beings show […]
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