Recently, failures of service at the Department of Veterans Affairs have been in the news. Investigators have found that the problems at VA are not occasional occurrences but to quote the Washington Post, the VA suffers from “corrosive culture of employee discontent and management retaliation. “ Unfortunately, organizational culture and workforce development continue to be […]
Read MoreWhat an amazing year 2013 was. I had the privilege of spending a lot of time with Federal leaders, working directly with them on real organizational problems. Along the way, I heard hundreds of stories, from many perspectives, all around what I call “what happens when work needs to be done and human beings show […]
Read MoreManagement Concepts recently identified 5 Essential NEW Leadership Habits for Federal Leaders. The second item on that list is “Seek new ways to experiment and ‘fail small’ to drive change and innovation.” Having worked as a leadership consultant and coach with dozens of Federal leaders, I’ve observed a few things about how leaders can drive […]
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