With the increasing push for IT modernization, artificial intelligence (AI), cloud platforms, and robotic process automation (RPA), we might want to step back and take a look at the aspect of quality in this new reality. Is the data these processes were built upon reliable? Do the results we see demonstrate significant progress? Of course, […]
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Among the numerous reforms proposed in the White House’s FY 2021 budget, several were aligned with the key drivers of transformation in the President’s Management Agenda (PMA), which empowered public service workers to use modern technology to support data-driven decision making. The proposed budget includes initiatives to recruit, retain, and reward Federal employees strategically. Let’s […]
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In response to the strong emphasis on modernizing technology and utilizing artificial intelligence (AI) throughout the Federal Government, the General Services Administration (GSA) has partnered with Federal Chief Information Officer, Suzette Kent, to establish a governmentwide Artificial Intelligence Community of Practice (CoP). The AI CoP enables leaders to share lessons learned and new ideas for implementing machine learning, human-centered interactions, natural language processing, rule-based automation, and robotic process automation (RPA). Artificial Intelligence in Action Among the various forms of artificial intelligence, RPA stands out […]
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Like many other segments of the Federal Government, as the rapid changes in technology impact the way we do business, the differences between contracting in the global commercial market and government continue to broaden. Providing the best possible outcomes for the American people will necessitate Federal leaders working to minimizing these differences and building a […]
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For most people, the recent earthquake in Puerto Rico can only be characterized as tragic. However, many other problems present opportunities for organizations to streamline processes, increase quality, or improve outcomes. In any problematic situation, an achievement of a goal is obstructed by a barrier of some kind. And, in most cases, the best solution […]
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