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Posted by on Aug 30, 2022

Blacks in Government: Transformation and Innovation in the Workplace

Blacks in Government: Transformation and Innovation in the Workplace

Management Concepts was proud to be a Gold Sponsor of the 2022 Blacks in Government (BIG) National Training Institute (NTI), which took place August 15-18, 2022 in Cleveland, Ohio. Over 1,200 attendees were excited to see each other face-to-face, make new friends, and reconnect with others. Conference Day by Day The 2022 theme, “Training in […]

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Posted by on Aug 8, 2022

5 Best Practices for a Connected Virtual Workforce

5 Best Practices for a Connected Virtual Workforce

  Over the last two years, most of us have had to adapt quickly after being dropped into our remote workplaces, which are often our living rooms, bedrooms, or kitchens. And we’ve normalized and adapted to those solo workdays quickly. As we creep steadily into our third year of working from home, it’s important to […]

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Posted by on Jul 13, 2022

The New Normal Requires Resilience and Adaptability

The New Normal Requires Resilience and Adaptability

Unrelenting change at unprecedented speed. This is the environment that federal government employees have encountered for the past two years; a landscape that included a pandemic and its residual effects. It was a novel event with no playbook that taxed the workforce in unique ways. And yet, the challenge was met, although not without cost […]

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Posted by on Apr 27, 2022

Professional Women Controllers: Engage, Excel, and Evolve

Professional Women Controllers: Engage, Excel, and Evolve

For the first time ever, Management Concepts was excited to support the Professional Women Controllers (PWC) as a Diamond Sponsor at the annual National Training Conference (NTC) on April 19–22 in Charlotte, NC. A royal theme carried through the event in “the Queen City,” and conference attendees celebrated being back in person after two years […]

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Posted by on Mar 15, 2022

Building a Customer-Centric Approach in Public Service

Building a Customer-Centric Approach in Public Service

Being a public service worker is more than a job — it is an opportunity to improve the lives of the American people every day. Federal employees need to adopt a customer service mindset to do this well. While the programs and services differ, the federal government interacts with members of the public to solve […]

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