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Posted by on Dec 28, 2021

Effective Communication in a Virtual World

Effective Communication in a Virtual World

As 2022 rolls in, remote and hybrid work are here to stay. While many federal employees are back in the office, others have made the permanent shift to remote work. With two years of experience in remote work under our belts, many managers, teams, and individual contributors have developed ways to stay connected and keep […]

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Posted by on Apr 22, 2021

Federal Robotic Process Automation (RPA) Program Secrets of Success

Federal Robotic Process Automation (RPA) Program Secrets of Success

As a growing number of federal agencies now use Robotic Process Automation (RPA) to facilitate and streamline work, in partnership with the American Council for Technology-Industry Advisory Council (ACT-IAC), we interviewed officials from nine federal agencies about their experiences with RPA. The resulting report, RPA in Federal Agencies – How Federal Agencies Achieve More through […]

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Posted by on Jan 8, 2021

Improve Performance with Effective Notetaking for Federal Employees

Improve Performance with Effective Notetaking for Federal Employees

A Naval officer opens a green memorandum book and jots down action items at the morning officer’s call meeting with announcements to relay at division quarters. The contracting officer looks back to the notes from contractor communications while writing a memo. A data architect scans action items from the last team meeting to map out […]

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Posted by on Nov 4, 2020

Creating the Conditions for Respectful Conflict

Creating the Conditions for Respectful Conflict

We experience conflict in our workplaces, in our communities, and our institutions. While conflict is inevitable, it is not irreparable. How do effective leaders approach conflict? How can we ensure that our conflicts are civil? The leaders who have personally experienced conflict tend to be more comfortable addressing conflict than others. Observing parents or caregivers […]

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