As 2022 rolls in, remote and hybrid work are here to stay. While many federal employees are back in the office, others have made the permanent shift to remote work. With two years of experience in remote work under our belts, many managers, teams, and individual contributors have developed ways to stay connected and keep […]
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With summer upon us and conference season already in full swing, virtual conferences are very popular ways to earn continuing education credits, explore new solutions to old problems, and network with peers. As the country moves away from pandemic mandates, not only are virtual venues here to stay, they are evolving to meet the needs […]
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As a growing number of federal agencies now use Robotic Process Automation (RPA) to facilitate and streamline work, in partnership with the American Council for Technology-Industry Advisory Council (ACT-IAC), we interviewed officials from nine federal agencies about their experiences with RPA. The resulting report, RPA in Federal Agencies – How Federal Agencies Achieve More through […]
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A Naval officer opens a green memorandum book and jots down action items at the morning officer’s call meeting with announcements to relay at division quarters. The contracting officer looks back to the notes from contractor communications while writing a memo. A data architect scans action items from the last team meeting to map out […]
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We experience conflict in our workplaces, in our communities, and our institutions. While conflict is inevitable, it is not irreparable. How do effective leaders approach conflict? How can we ensure that our conflicts are civil? The leaders who have personally experienced conflict tend to be more comfortable addressing conflict than others. Observing parents or caregivers […]
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Five months ago, the world turned upside down for us all. Leaders, trainers, employees — we have all felt the impact of COVID-19 in our daily work and lives. In the public sector and elsewhere, I have been working closely with groups that have had to pivot to a new and sometimes scary, virtual world. […]
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