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Posted by on Apr 22, 2021

Federal Robotic Process Automation (RPA) Program Secrets of Success

Federal Robotic Process Automation (RPA) Program Secrets of Success

As a growing number of federal agencies now use Robotic Process Automation (RPA) to facilitate and streamline work, in partnership with the American Council for Technology-Industry Advisory Council (ACT-IAC), we interviewed officials from nine federal agencies about their experiences with RPA. The resulting report, RPA in Federal Agencies – How Federal Agencies Achieve More through […]

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Posted by on Jan 8, 2021

Improve Performance with Effective Notetaking for Federal Employees

Improve Performance with Effective Notetaking for Federal Employees

A Naval officer opens a green memorandum book and jots down action items at the morning officer’s call meeting with announcements to relay at division quarters. The contracting officer looks back to the notes from contractor communications while writing a memo. A data architect scans action items from the last team meeting to map out […]

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Posted by on Nov 4, 2020

Creating the Conditions for Respectful Conflict

Creating the Conditions for Respectful Conflict

We experience conflict in our workplaces, in our communities, and our institutions. While conflict is inevitable, it is not irreparable. How do effective leaders approach conflict? How can we ensure that our conflicts are civil? The leaders who have personally experienced conflict tend to be more comfortable addressing conflict than others. Observing parents or caregivers […]

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Posted by on Aug 5, 2020

The Responsibility-Authority Dilemma — and the Cure

The Responsibility-Authority Dilemma — and the Cure

For decades, project managers have lamented that they have “all this responsibility and no authority.” The tragedy is that they do have authority, but not the type that they would like. Project managers would love to be able to put themselves at the top of the organization chart. The glory. The clout. The ability to […]

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Posted by on Jun 11, 2020

Tips and Tricks for Staying Up-to-Date Efficiently

Tips and Tricks for Staying Up-to-Date Efficiently

Between day-to-day challenges, legislative developments, planning for programs and projects, there is a continuous need for federal employees to stay up to date on laws, directives, guidance, and best practices. How can you be sure that you have the knowledge you need? The first step is to identify potential resources, then evaluate their value, organize […]

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