Ensuring the Success of your Presentation
Deliver impressive in-person or virtual presentations with guidelines for purpose, audience, thesis, scope, visuals, virtual setup, and engagement.
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Professional Women Controllers: Engage, Excel, and Evolve
For the first time ever, Management Concepts was excited to support the Professional Women Controllers (PWC) as a Diamond Sponsor at the annual National Training Conference (NTC) on April 19–22 in Charlotte, NC. A royal theme carried through the event in “the Queen City,” and conference attendees celebrated being back in person after two years […]
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Building a Customer-Centric Approach in Public Service
Being a public service worker is more than a job — it is an opportunity to improve the lives of the American people every day. Federal employees need to adopt a customer service mindset to do this well. While the programs and services differ, the federal government interacts with members of the public to solve […]
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Effective Communication in a Virtual World
As 2022 rolls in, remote and hybrid work are here to stay. While many federal employees are back in the office, others have made the permanent shift to remote work. With two years of experience in remote work under our belts, many managers, teams, and individual contributors have developed ways to stay connected and keep […]
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How to Maximize Your Learning Opportunity at a Virtual Conference
With summer upon us and conference season already in full swing, virtual conferences are very popular ways to earn continuing education credits, explore new solutions to old problems, and network with peers. As the country moves away from pandemic mandates, not only are virtual venues here to stay, they are evolving to meet the needs […]
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Federal Robotic Process Automation (RPA) Program Secrets of Success
As a growing number of federal agencies now use Robotic Process Automation (RPA) to facilitate and streamline work, in partnership with the American Council for Technology-Industry Advisory Council (ACT-IAC), we interviewed officials from nine federal agencies about their experiences with RPA. The resulting report, RPA in Federal Agencies – How Federal Agencies Achieve More through […]
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