HCMG Recap: Are You Accountable, Adaptable, and Resilient?
Management Concepts was one of the three lead sponsors of The Human Capital Management for Government (HCMG) Training Series event, “The Next Generation of Federal & Defense Human Capital” held in Alexandria, Virginia from December 1-3, 2015. More than 100 government and industry professionals gathered to talk about topics such as employee engagement, leading across generations, executive coaching, culture change and performance, the future of the workplace and much, much more.
On the morning of Tuesday, December 1 we had the pleasure of having Maria Morukian, Practice Director for Leadership & Management at Management Concepts and KerriLaine Prunella, Senior Advisor to the Deputy Assistant Secretary for Human Resources at the Department of Health and Human Services co-present on the topic of “Adaptability & Resilience: Fostering A High Performance Culture”.
During this presentation, attendees learned about building AAR – Accountability, Adaptability, and Resilience and the top ten techniques to building it:
TOP TEN TECHNIQUES FOR BUILDING AAR
- Accept ownership over your own actions and attitudes. The only person you can control is yourself.
- Clarify goals and expectations for yourself and others. When the team is clear about where you’re heading and who is responsible for what you will achieve results and also foster commitment for the future vision.
- Focus on the positive. Identify and put energy towards what you have the power to influence.
- Be realistic. At the same time, be true to yourself and others about the reality of your situation and what limitations may exist.
- Obtain others’ perspectives. Ask for input and feedback often, and seek diverse opinions to challenge your own assumptions and collectively create the best solutions.
- Learn from your and others’ mistakes. Acknowledge failure with a constructive mindset. Productive failures help to create an environment of innovation, and can renew focus and rebuild motivation after a setback.
- Trust your intuition, especially in stressful situations. Recognize and listen to your inner wisdom. Then share with others to identify best results (See Technique 5!).
- Hit pause. Pay attention to how you’re doing and take time to refresh physically, emotionally, mentally, spiritually. It’s crucial to take a step back in the midst of challenging times to care for ourselves and others to enable sustained high level performance.
- Take time to invest. Pay attention to what’s happening with your workgroup and take time to check in with each individual. Ask questions and listen. You will learn valuable information about what people need from you and what they can provide.
- Avoid latching on to opinions or decisions. Move over, Ego! Be curious. Assess why you’re resisting certain options, and figure out where you may need to consider a different perspective or path forward.
Competency in AAR allows individuals to hold themselves responsible for behaviors and actions, be willing to change as needed, and to acknowledge setbacks and find creative ways to move forward. The AAR model allows participants to further develop their AAR skills—through self-awareness and mindfulness, proactivity, and efficiently managing issues as they arise.
Additionally, on Tuesday our client the Veteran Affairs Acquisition Academy (VAAA) won first place in the HCMG Category 2: Best Workplace Development Program Award for its VAAA Program Management (PM) Fellows Program. It is a 14-15 month program specifically designed to build and reinforce critical PM, leadership, and business skills beyond the competencies required for mid-level FAC-P/PM certification. The program was designed to accelerate the development and application of PM skills for VA professionals entering the project management field. We congratulate them on a job well done!