TOC Recap: Sea Change – Ocean of Opportunities
The Training Officers Consortium (TOC) 2016 Annual Institute was held in Ocean City, MD from April 17-20, 2016 And Management Concepts was honored to be a gold sponsor. There were more than 175 attendees and the theme this year was “Sea Change – Ocean of Opportunities.” The institute provided the attendees with a range of speakers and sessions on such topics as:
- Keys to Leadership
- Accountability, Adaptability and Resilience
- Talent Management
- Diversity and Inclusion
- Competency Best Practices
Over the course of three days we conducted two sessions. One of our instructors, Maria Morukian, presented “Fostering Accountability, Adaptability and Resilience” where she discussed how individuals should hold themselves responsible for behaviors and actions, be willing to change as needed, acknowledge setbacks, and find creative ways to move forward. Dr. Shelley Kirkpatrick, Director of Assessment Services and Kriste Buchanan, Senior Assessment Consultant (both from Management Concepts) presented “A Return to Best Practices, Developing the Workforce to Efficiently Meet Agency Missions.” They led a lively discussion on how to avoid common competency pitfalls and best practices for overcoming them. On a side note, the debate in the room on competency modeling was riveting – and why offsites like this institute are necessary for great dialogue!
The organizers this year planned activities specifically targeted at driving traffic and participation in the exhibit hall. As a result the booth traffic was flowing and we were highly engaged with the attendees throughout the event.
Some of the key ideas discussed at TOC were:
- Emotional intelligence: Be self-aware. Self-manage yourself. Build relationships. Practice social awareness.
- Manage differences that lead to conflict: Even though conflict is a normal part of organizational life, unmanaged conflict can lead to reduced levels of teamwork, diminished employee commitment, and lower levels of productivity.
- Building capable leaders:Continue to build more capable and effective leaders that help organizations become high performing.
- Analytics: There were a variety of discussions around what data-driven practices should be implemented to assess workforce skills and identify gaps that need to be filled.
- Accountability: Delegating authority and responsibility without attaching accountability and consequences for failing to perform is a barrier to achieving missions and organizational goals.
- Competency best practices:Create a strategic process for developing competencies that will reflect what is needed in the future and not what was needed yesterday.
Finally, I was thrilled to be selected to introduce the dynamic keynote speaker, Dr. Cheryl Ann Seminara, Director of Employee Development in the Office of Chief Component Human Capital Officer (CCHCO) within the Federal Emergency Management Agency (FEMA). Her presentation was on “Changing the Culture of Leadership – One Leader at a Time.” My four key takeaways from her presentation are:
- Know your culture
- Identify your champions
- Know why you are trying to change
- Inspire others to change
The TOC community provided Management Concepts with great nuggets of information to take back to our teams and discuss the workforce and performance improvement concerns government employees are dealing with today and in the future. Thank you for a great institute. See you next year TOC!