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Posted by on Jun 20, 2012

Tips for Cross-Agency Coordination

Looking for some advice on how to design a collaborative network? The IBM Center for The Business of Government just published a new report that highlights the successes and challenges of users who have implemented cross-agency collaborative networks.

In the introduction to the report, the authors say: Government agencies face increasing internal and external pressure to share information and to communicate across agency boundaries. Multiple-organization collaborative initiatives are far more complex and difficult than technology-based projects developed for use by a single agency. Collaboration requires a shared technology infrastructure that knits together legacy information systems of each partnering organization. Even more challenging is the need to design new approaches to organizing, funding, governing, sharing data, security, and operations.

The recommendations in the report are fairly straightforward. For example, they recommend involving all stakeholders. But they also go on to give pointers about how to do that.

You can access the report here.

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