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Posted by on Jul 25, 2014

Having an “HMU” Instead of an Attack

A senior leader at a Federal agency I recently worked with was revered throughout the organization, known for his wisdom, excellent communication skills and approachability. When something went bad or wrong with anyone, he would sit down with the person and have an “HMU” conversation. Before explaining what an HMU is, it is important to […]

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Posted by on May 27, 2014

Employee Performance: Do You See the Big Picture?

Linda, a supervisor of an eight-person analysis team, went home every night for a week frustrated that her team wasn’t getting the job done. She shared her frustrations with her husband over dinners, “Maybe this team just doesn’t have what it takes. Charles and Kelly don’t seem to understand some of the analyses we do. […]

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