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Posted by on Jul 25, 2014

Having an “HMU” Instead of an Attack

A senior leader at a Federal agency I recently worked with was revered throughout the organization, known for his wisdom, excellent communication skills and approachability. When something went bad or wrong with anyone, he would sit down with the person and have an “HMU” conversation. Before explaining what an HMU is, it is important to […]

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Posted by on May 27, 2014

Employee Performance: Do You See the Big Picture?

Linda, a supervisor of an eight-person analysis team, went home every night for a week frustrated that her team wasn’t getting the job done. She shared her frustrations with her husband over dinners, “Maybe this team just doesn’t have what it takes. Charles and Kelly don’t seem to understand some of the analyses we do. […]

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Posted by on Jan 10, 2014

Go Ahead, Make My Year

There is a small, weekly column in the Washington Post titled Animal Watch that chronicles the various adventures of animals of all kinds – dogs, cats, raccoons, eagles and more. The Animal Control Department is often called. This column is very cleverly written and headlined. It always brings a chuckle in my household. And with […]

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Posted by on Dec 12, 2013

Armchair Quarterbacking and a Killer Idea for a TV Show

Well, here we are again at the special time of the year. It’s gotten chilly, people are getting excited about rounds of upcoming parties, the kids are coming home from college, and great food is on the way. Yes, it’s time for the football playoffs. There are other celebrations going on, like Christmas and Kwanzaa, […]

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Posted by on Sep 27, 2013

5 Ways to Lead in Turbulent Times

Federal managers face numerous challenges in the current environment. You may not have control over the changes that are taking place, but you do have control over how you react. As a manager, you can choose to see change as a threat or an opportunity. Think for a second what could happen if you seized […]

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