It seems basic, but many employees don’t really know what their company or agency’s purpose is. Creating a mission statement and posting it on the wall is a start but involving your team members in conversations and strategy sessions to create those statements, or implement action to help achieve those goals themselves adds a level of engagement most employees will welcome.
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Federal Spotlight: Lawrence Gross retired recently from his role as Chief Information Officer, Chief Privacy Officer at the Federal Deposit Insurance Corporation. Here is our Federal Spotlight interview:
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Whether you’re new to your coaching role or have logged countless hours coaching many kinds of professionals, there’s always room to hone your skills. The better you are, the better you can be.
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Command and control isn’t the only way to relate to employees, nor is it the best approach when you want to engender staff who are more creative or empowered. Coaching skills also help managers demonstrate their interest in their employees, a key factor for retaining and engaging employees.
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One way that coaching stands out from other types of performance focused conversations is its inherent perspective on who has the answers. So, if you’re tired from “coaching” your employees, maybe it’s because you’re working too hard giving answers instead of asking questions that elicit the solutions from employees’ unique experience.
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