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Posted by on Nov 23, 2015

Scientific Team Collaboration

Scientific Team Collaboration

Early in my career, I realized that succeeding as a researcher involved more than technical skills. As a new assistant professor who was focused on research and teaching, I thought my strengths were coming up with innovative yet rigorous methodologies and ensuring that students knew how to apply theory to their jobs. Although those did turn out to be strengths, I soon realized additional strengths that I was not previously aware of – the ability to get along with strong personalities and write clearly.

Here’s what happened: An eminent, senior professor, a mentor of mine in graduate school, had collaborated with a grad student on a research project. They were trying to publish the study in a top academic journal. This particular grad student was a serial entrepreneur and successful CEO who had returned to school later in life. Both had considerable experience and high levels of self-confidence.

Despite carrying out an excellent study that contributed to the literature, their paper was rejected because they were unable to clearly communicate how it fit in with existing research. They realized that neither of them had the skill needed to revise the paper in a way that addressed this gap, partly because of their writing ability and partly because they held different views on how to frame their research. They turned to me to re-write the paper.

Before beginning the re-write, they agreed that I was in charge of rewriting the introduction and discussion sections, with the goal of getting the paper published. My previous track record in writing clearly and successfully publishing gave me the credibility I needed to get them to agree to taking on the writing role. I also convinced each of them that the introduction needed to clearly explain how their study added to existing research as well as frame the paper differently than their original approach. We needed to explain the study in a way that made sense to the reader, not how they had conceptualized the work. Instead of focusing on their internal debate, I refocused their attention on the logic that was needed in the introduction.

After the rewrite, the article was accepted in another top journal. My take-aways from this experience? I was able to refocus them on the common goal of publishing the paper. I convinced them that given my writing ability, I was the best person to do the rewrite and the introduction had to take on the reader’s perspective. By staying calm and focusing on the paper, I came across in a nonthreatening manner to convince them that the study they did was good while the introduction needed to present their work in a slightly different way.

Most scientific and technical work is conducted in teams comprised of individuals who have unique, specific expertise who come together to find an answer or discover something new. These types of teams are not always successful. Sometimes, even teams of the most highly talented technical experts fail to achieve their objective because they cannot find a way to work together.

Functioning effectively as a team requires much more than scientific or technical expertise. It requires soft skills – teamwork, collaboration, communication, and listening. Soft skills can be extremely difficult for scientists or technical experts to learn, especially when their ability to defend their ideas sharply has been reinforced over the course of their careers.

Here are a few tips for a ensuring a successful scientific or technical team:

  • Agree on a common vision for the team. Effective teams understand and share a common purpose. They are energized by the team’s mission and pursuit of a common goal. Effective leadership of the team entails communicating a common vision at the outset and continually reminding the team how their role helps accomplish that vision.
  • Understand each member’s roles and strengths. It takes only one team member to come up with a solution. Understanding each team member’s strengths, along with their agreed-upon role in the team, can help ensure that the team defers to the person with the required expertise when needed. Take the Apollo 13 mission* for example. One person framed the team’s thinking about the solution. Presumably, it took many hours of talented technical experts to turn the idea into a practical reality, even if only one team member came up with the final solution. As you can see in this movie clip, the idea of drastically conserving the capsule’s power received considerable skepticism from the rest of the team. That team had to cast aside their doubts to find a way to make the solution succeed, ultimately resulting in no loss of life. (* Please note Ed Harris’ dedication to the mission comes through with a bit of NSFW language)
  • How ideas are communicated are as important as what the ideas are. Research by MIT’s Sandy Pentland reveals that teams are more effective when they communicate in person instead of via email and when team members engage in short side conversations and, ideally, social time. Team members spend about the same amount of time listening as they do talking. When they challenge each other’s ideas, they do so constructively by asking questions such as “Have you thought about this?” or “Have you considered that?” They challenge ideas, not the person.

In the Federal government, ensuring the success of scientific and technical teams is essential for solving problems that affect our nation. Funding for collaborative research has been growing as policymakers realize that complex problems require inter-disciplinary teams to work together to solve them. The Human Genome Project is an example of a collaborative team coming together to map genes in order to advance health and medicine. New problems and needs constantly arise that require scientists to come together to find solutions, such as avian flu and other public health issues, natural disaster response, law enforcement issues, and threats to national security.

A well-functioning scientific or technical team will solve problems faster and more efficiently if they find ways of avoiding common team derailers. Although this blog is not of the scale or scope of the types of problems that are often addressed by these teams, it was still a collaborative effort! My colleagues, Marc Shapiro and Natalya Pestalozzi, took the time to share their expertise on effective teams, while Kriste Buchanan tracked down the links and references that brought the examples to life.

 

2 Comments

  1. Excellent article. I came to understand this concept from watching the TV show, “House” that used the team concept in diagnosing and treating illnesses. The number #3 in your list seemed to be a big part of their struggles. Communicating their points of view in the appropriate manner and vehicle seemed to cause a lot of angst. I see that at work on teams I work with. That’s the reason why it’s very important to develop those soft skills. It’s easy to learn the technical aspect of a job, honing up on the competencies required to complete the tasks of the job. But it is much more of an undertaking to learn how to work collegially and present ideas constructively.

    • Thank you for your comment Will! I completely agree that teams often struggle with how they communicate their ideas. Scientists and technical experts are, understandably, more concerned with finding answers and solutions than the way in which they communicate and interact. Focusing on their soft skills can help them be even more effective in their area of expertise!

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