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Workforce Management Insights

Making Friends with Risk: How to Be a Champion for Your Program During the Administration Change

Posted by on Jan 10, 2017

There is still a lot of uncertainty around what is going to happen under the Trump presidency, but one change I feel confident predicting is that the new administration is going to be laser-focused on government performance and results. And the general sentiment of the president elect and his cabinet will be that “government should start acting more like a business.”

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How to Review 2016 and Gain a New Leadership Perspective on Your Organization

Posted by on Jan 4, 2017

As you plan for the new year at your organization, how do you know that you’ve truly understood the year that just happened? Learning from past experience is something that occurs whether we’re intentional or not, but formal self-reflection (and organizational reflection)—to the tune of New Year’s resolutions, which often have unique charms of timely inspiration, honesty, and introspection—can help you see things with even greater clarity. Aligning your organization to learn from mistakes, tackle new challenges and changes, and be resilient and adaptable will be crucial for 2017.

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The Test Your Organization Might Not Be Using, but Should

Posted by on Dec 21, 2016

For hands-on courses where participants learn a skill, the evaluation type should match the content of what participants learn. One effective approach is to use a situational judgment test (SJT). SJTs present test-takers with written or video-based scenarios, and ask them to respond in one of two ways: (1) choose how they would likely behave in a given situation, or (2) evaluate the effectiveness of possible responses to a given situation. In the first response type, test-takers can choose the best or worst response from a list of potential responses, rate how effective each potential response option is, or even rank the potential responses in order of effectiveness.

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